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Our mission is to empower operators, REITs, and property managers through innovative solutions that enhance ROI, fill units faster, and streamline operations. If you’re passionate about driving change and making a lasting impact in the industry, we want you on our team. Explore a career with us and be part of a dynamic, forward-thinking company that’s transforming the way property management is done.
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We are seeking an experienced Project Manager to oversee product development for our Rental Deposits and Tenant Insurance services. The ideal candidate will have a strong background in product management, team leadership, and the ability to manage various software tools to streamline operations, from task creation to deployment. As the Project Manager, you will lead the daily development efforts, prioritize tasks, ensure quality control, and work closely with our development team and stakeholders to drive continuous improvement.
Job responsibilities:
- Project & Task Management:
- Oversee and manage product development initiatives for Rental Deposits Now and Tenant Insurance.
- Coordinate daily tasks with two full-time developers, ensuring smooth communication and prompt resolution of issues.
- Manage the JIRA board, including task creation, assignment, priority management, and ensuring timely completion.
- Facilitate daily discussions, frequent testing, and troubleshooting to keep projects on track.
- Make strategic decisions regarding deployment, ensuring the smooth rollout of tasks related to:
- Marketing Pages
- Customer, Admin, and Agent Portals
- Application User Journeys
- Collaborate closely with stakeholders (including Don) to understand project requests, create mockups, and assign tasks to developers.
- Software Utilization & Automation:
- Asana: Organize projects, track progress, and maintain timelines for all ongoing initiatives.
- Stripe: Oversee integration and functionality related to payment processing.
- Figma: Collaborate on product designs, wireframes, and mockups for portals and marketing pages.
- Lucidchart: Develop flow charts and swimlanes for business planning, visualizing workflows, and process improvements.
- CRM Systems:
- Create email journeys, automate workflows, and manage client lists.
- Develop robust reporting systems and lead management strategies.
- Zapier: Implement and manage automation for repetitive tasks, ensuring seamless integration between software platforms.
- Quality Assurance & Deployment:
- Conduct rigorous QA on all items before pushing to the live environment.
- Liaise directly with developers, providing clear instructions and feedback on task requirements and improvements.
- Chatbot Management:
- Monitor daily for incoming requests.
- Build and update chatbot flows as required, ensuring FAQs and the ‘smart serve’ are up-to-date and accurate.
- Video Script & Tutorial Creation:
- Develop scripts for step-by-step video tutorials to guide employees and customers on the usage of systems, processes, and tools.
- Onboarding & Training:
- Lead the onboarding process for new employees, covering email setup, signature creation, CRM navigation, and phone integration.
We are seeking an experienced Business Development Manager with established contacts in the
residential landlord market. This role is ideal for WINNERS with a robust understanding of the
Canadian property market and a proven track record in business development, particularly in
partnering with large REITs and property management companies. The successful candidate will be
responsible for driving growth by promoting our unique residential rental solutions to property
owners and managers, aiming to enhance their operational efficiency and profitability.
Job responsibilities:
- Develop and execute strategic business development plans to meet or exceed targets.
- Establish and nurture relationships with key stakeholders in the Canadian rental market.
- Conduct market research to identify potential partnerships and evaluate customer needs.
- Seek out new business opportunities through networking and industry events.
- Prepare and deliver compelling presentations on our products and services.
- Negotiate and close partnership agreements.
- Collaborate with internal teams for seamless solution delivery.
- Provide regular feedback on market trends and business strategies.
- Stay informed about industry developments and competitor activities.